At Brightwater Goods we source every product directly from specialist makers across the Pacific Northwest. All items are tested by our field team in real conditions before they reach you. We offer free 30-day returns, carbon-neutral shipping, and a lifetime repair guarantee on our in-house Brightwater line. Our customer care team is available every day from 7 am to 9 pm PT. We've been outfitting adventurers since 2011 — and we're just getting started.